Refund Policy for CemfusTools
At CemfusTools, we strive to provide exceptional digital services and tools that meet the highest quality standards. This Refund Policy outlines the terms under which we issue refunds for products or services purchased on https://cemfustools.com. By purchasing any service or subscription through our platform, you acknowledge and agree to the terms outlined herein.
Eligibility for Refunds
Refunds are generally available only under the following conditions:
1. Technical Issues on Our Part
If you experience a technical issue that prevents you from accessing or using a CemfusTools feature as described, and our support team is unable to resolve the issue within 72 hours, you may be eligible for a refund.
2. Duplicate Payments
In cases where duplicate charges have been made to your payment method due to technical errors, we will refund the excess amount upon verification.
3. Unauthorized Transactions
If you believe your account was used for a transaction you did not authorize, please contact us immediately. We will investigate and issue a refund if the claim is validated.
Non-Refundable Services
The following are not eligible for refunds:
Digital downloads such as reports, content, or keyword datasets
Tool usage once the data or content has been generated
Monthly subscriptions once more than 48 hours have passed since the initial transaction
Promotional offers, trial plans, or discounted services
Subscription-Based Services
We offer certain tools and services under a subscription model. These include access to:
Advanced SEO analysis tools
Premium YouTube keyword and tag tools
AI content generation and plagiarism checkers
Webmaster and DNS utilities
Auto-Renewal
Unless you cancel your subscription before the renewal date, your subscription will auto-renew. You can manage your subscription through your user dashboard.
Cancellation Policy
You may cancel your subscription at any time. However, cancellations do not automatically qualify for refunds unless they meet the conditions listed in the “Eligibility for Refunds” section.
Refund Process
To request a refund, email us at support@cemfustools.com with the following information:
Full name
Email address used for the transaction
Date of purchase
Description of the issue
Screenshots or documentation supporting your request
Our support team will review your request and respond within 3–5 business days.
Payment Method and Timing
Refunds are typically issued to the original method of payment. Depending on your bank or payment provider, the refund may take up to 7–10 business days to reflect in your account.
Chargebacks and Disputes
Initiating a chargeback or payment dispute without first contacting CemfusTools may result in the suspension or termination of your account. We encourage users to contact us directly to resolve issues amicably.
Abuse of Refund Policy
Users found to be abusing our refund policy, including submitting false claims or attempting to exploit the policy for repeated refunds, may have their accounts suspended or permanently banned.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. The latest version will always be available at https://cemfustools.com/policy/refund-policy.
External References
For more information on consumer rights, you may refer to:
Contact Us
If you have questions or concerns about this Refund Policy, you can reach us at:
Email: support@cemfustools.com
Contact page: https://cemfustools.com/contact
We are committed to maintaining a fair and transparent relationship with all our users. Your satisfaction and trust are our top priorities at CemfusTools.
Last Updated: May 15, 2025